Terms of service

Terms of Service

INTRODUCTION

Welcome to EspressoGo! The terms "we," "us," and "our" refer to EspressoGo. EspressoGo operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a personalized shopping experience (the "Services"). EspressoGo is powered by Shopify, which enables us to provide you with the Services.

The following terms and conditions, together with the policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover matters such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy https://espressogostore.com/policies/refund-policy. If you do not agree to these Terms or the Privacy Policy, you must not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By accepting these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent for your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, you may be asked to provide information such as your email address, billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide it.

You are solely responsible for maintaining the security of your account credentials and for all activity on your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services. However, the colors or appearance of products may differ from how they are displayed on your screen depending on your device and its settings.

We do not guarantee that the appearance or quality of products purchased will meet your expectations or be identical to what is shown in our store.

All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time and to limit quantities available per person, geographic region, or jurisdiction.

SECTION 3 – ORDERS

By placing an order, you are making an offer to purchase. EspressoGo reserves the right to accept or decline your order for any reason. Your order is not accepted until EspressoGo confirms its acceptance. We must receive and process your payment before an order is accepted. Please review your order carefully before submitting it, as we may not be able to accommodate cancellation requests once an order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you by email, billing address, or phone number provided at the time of the order.

Your purchases are subject to return or exchange only in accordance with our Refund Policy https://espressogostore.com/policies/refund-policy.

You represent and warrant that your purchases are for personal or household use and not for commercial resale or export.

SECTION 4 – PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in your confirmation email. Unless expressly stated otherwise, published prices do not include taxes, shipping, handling, customs, or import charges.

Prices in our online store may differ from prices in physical stores or third-party stores. We may offer promotions that affect prices and that are governed by separate terms and conditions. In the event of a conflict between the terms of a promotion and these Terms, the terms of the promotion will prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information. You represent and warrant that (i) your credit card information is true, correct, and complete, (ii) you are duly authorized to use such card, (iii) charges incurred will be honored by your bank, and (iv) you will pay all charges incurred, including applicable shipping fees and taxes.

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for shipping and delivery delays. All delivery timeframes are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events beyond our control. Once we transfer the products to the carrier, title and risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, marks, text, displays, images, graphics, product reviews, video and audio, as well as their design, selection, and arrangement, are the property of EspressoGo, its affiliates, or licensors, and are protected by patent, copyright, and other intellectual property laws.

These Terms permit you to use the Services solely for personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent. Unauthorized use of the Services may constitute a violation of applicable intellectual property laws. All rights not expressly granted herein are reserved by EspressoGo.

EspressoGo's names, logos, product and service names, designs, and slogans are trademarks of EspressoGo or its affiliates or licensors. You may not use such marks without the prior written permission of EspressoGo.

SECTION 7 – OPTIONAL TOOLS

You may be provided access to third-party tools as part of the Services, over which we have no control or oversight. You acknowledge and agree that we provide access to such tools "as is" and "as available," without any warranties or endorsements. We will have no liability arising from your use of optional third-party tools. Any use of these tools is at your own risk and discretion.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites operated by third parties. We are not responsible for examining or evaluating the content or accuracy of such materials or websites. If you choose to leave the Services to access these sites, you do so at your own risk. We are not responsible for any damages related to your access to third-party websites. Claims related to third-party products or services must be directed to the relevant third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

EspressoGo is powered by Shopify, which enables us to provide you with the Services. However, any sale or purchase you make in our store is made directly with EspressoGo. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and EspressoGo, including any damages or losses resulting from products and services purchased. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from your purchases and transactions with EspressoGo.

SECTION 10 – PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy https://espressogostore.com/policies/refund-policy, and certain personal information may be subject to Shopify's Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies. Since the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services. Please refer to our Privacy Policy https://espressogostore.com/policies/refund-policy for more details.

SECTION 11 – COMMENTS AND REVIEWS

If you submit ideas, suggestions, feedback, reviews, proposals, or other content (collectively, "Comments"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Comments in any medium and for any purpose, including commercial use.

You also represent and warrant that: (i) you own or have all necessary rights to the Comments; (ii) you have disclosed any compensation or incentive received in connection with your submission; and (iii) your Comments will comply with these Terms.

We are not obligated to keep your Comments confidential, to pay compensation for them, or to respond to them. We may, but are not obligated to, monitor, edit, or remove Comments that we consider unlawful, offensive, defamatory, or that violate third-party rights. You are solely responsible for the Comments you post and their accuracy.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on the Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery timeframes, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time and without prior notice (including after you have submitted your order).

SECTION 13 – PROHIBITED USES

You may only access and use the Services for lawful purposes. You may not access or use the Services, directly or indirectly: (a) for any illegal or malicious purpose; (b) to violate any international, federal, provincial, or state regulations; (c) to infringe any intellectual property rights; (d) to harass, abuse, insult, harm, defame, or intimidate employees or other individuals; (e) to transmit false or misleading information; (f) to send, receive, upload, download, or reuse material that does not comply with these Terms; (g) to transmit unsolicited advertising, "spam," or any other similar solicitations; (h) to impersonate any person or entity; or (i) to engage in any conduct that restricts or inhibits anyone's use of the Services.

In addition, you agree not to: (a) upload or transmit viruses or other malicious code; (b) reproduce, duplicate, copy, scrape, sell, or exploit any part of the Services; (c) collect personal information from others; (d) engage in spam, phishing, or other fraudulent practices; (e) use robots, spiders, data extraction tools, AI tools (such as agentic AI), or other automated means to access the Services; or (f) interfere with the security or authorization measures of the Services. We reserve the right to suspend, disable, or terminate your account at any time without notice if we determine that you have violated any part of these Terms.

SECTION 14 – AGENTS

14.1 This section ("Agent Terms") applies if you use, permit, enable, or cause the deployment of an Agent to access, use, or interact with the Services. "Agent" means any software or service that acts autonomously or semi-autonomously on behalf of a person or entity, without direct supervision.

14.2 No Agent may access, use, or interact with the Services unless, at all times, it identifies itself and operates in accordance with the requirements of section 14.4. Furthermore, no Agent may access the Services if we have requested that it refrain from doing so.

14.3 We may limit, including through technical measures, whether and how any Agent accesses, uses, and interacts with the Services.

14.4 Agents must: (i) identify themselves as Agents in all HTTP/HTTPS requests by including in the user agent string: "Agent/[agent name]"; (ii) not conceal that access originates from an Agent, for example by mimicking human behavior or bypassing CAPTCHAs; (iii) truthfully respond to any question seeking to determine whether interactions originate from a human or a computer; (iv) not circumvent any measures intended to block, limit, or control Agent access to the Services.

SECTION 15 – TERMINATION

We may terminate this agreement or your access to the Services at any time and without notice, and you will remain liable for all amounts owed up to the date of termination. The following sections will continue to apply following any termination: Intellectual Property, Comments, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provision that by its nature should survive termination.

SECTION 16 – DISCLAIMER OF WARRANTIES

The information presented through the Services is made available for general informational purposes only. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk.

EXCEPT AS EXPRESSLY STATED BY ESPRESSOGO, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT ANY REPRESENTATION, WARRANTY, OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 17 – LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL ESPRESSOGO, OUR PARTNERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, NOR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR DAMAGES OF ANY KIND, WHETHER DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL, INCLUDING WITHOUT LIMITATION LOST PROFITS, REVENUE, SAVINGS, DATA, OR REPLACEMENT COSTS, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM THE USE OF THE SERVICES OR ANY PRODUCTS PURCHASED THROUGH THEM.

SECTION 18 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless EspressoGo, Shopify, and our affiliates, partners, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable attorneys' fees, arising out of or related to: (1) your breach of these Terms of Service; (2) your violation of any law or the rights of a third party; or (3) your access to and use of the Services.

We will notify you of any indemnifiable claim. We may control the defense and resolution of such claim at your expense, but we will not settle any claim that requires non-monetary obligations on your part without your consent. You must cooperate in the defense of indemnified claims, including by providing relevant documents.

SECTION 19 – SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service, without affecting the validity and enforceability of the remaining provisions.

SECTION 20 – WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement between you and us and govern your use of the Services, superseding any prior agreements, communications, or proposals, whether oral or written.

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 – ASSIGNMENT

You may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any attempt to do so shall be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or prior notice.

SECTION 22 – GOVERNING LAW

These Terms of Service and any separate agreements by which we provide you with Services shall be governed by and construed in accordance with the laws of the jurisdiction where EspressoGo is headquartered. You and EspressoGo consent to the personal jurisdiction and venue of such courts.

SECTION 23 – HEADINGS

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 – CHANGES TO THE TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice. Your continued use of the Services following the posting of any changes constitutes acceptance of those changes.

SECTION 25 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to myspresso.oficial@gmail.com.

Our contact information is as follows: Email: myspresso.oficial@gmail.com